Your laptop takes 5 minutes to boot. Opening Google Chrome is a nightmare. Your first instinct is to throw it out the window. Your second is to search for "tech support tijuana".
But how do you know if it's worth repairing? Most 'techs' will say 'yes, it's fixable' and charge you $1,500 MXN for 'maintenance'.
As your GURUS consultants at Amcel Tech, our philosophy isn't to sell you a service; it's to give you the right solution, even if that solution is: "don't pay us, it's time to buy a new one."
The Symptom: The computer is slow to boot and open files, but once open, it "sort of" works.
Our Recommendation (Recommend): This is the best investment you can make. An upgrade to a Solid State Drive (SSD) will make your 5-year-old laptop feel 10x faster than a new low-end one.
GURUS Verdict: 100% REPAIR.
The Symptom: The computer works fine, but it "freezes" or becomes extremely slow when you open many Chrome tabs, Zoom, and Excel at the same time.
Our Recommendation (Recommend): You don't need a new engine, you need a "bigger desk". A RAM upgrade (from 8GB to 16GB) or a deep virus cleaning and Windows reinstallation is a low-cost repair that will give it 2-3 more years of useful life.
GURUS Verdict: 90% REPAIR.
The Symptom: Your laptop "flies", but the battery doesn't last, your screen cracked, or you spilled coffee on the keyboard.
Our Recommendation (Recommend): If the "brain" (CPU) of your laptop is still good (e.g., Core i5 or higher), changing the "tires" (the battery) or the "windshield" (the screen) is a smart solution.
GURUS Verdict: REPAIR.
The Symptom: Your laptop is over 7-8 years old and has a Celeron, Pentium, or an early-generation Core i3 processor.
Our Recommendation (Recommend): "Paso firme": We can put in an SSD and more RAM, but the "engine" will still be a VW Beetle. You'll be spending money on a bottleneck. We (honestly) recommend you save that repair money and use it for a new machine.
GURUS Verdict: REPLACE.
The Symptom: Sudden death. The laptop won't turn on at all, it burned out from a short circuit or liquid spill.
Our Recommendation (Recommend): This is "open-heart surgery" for laptops. In 90% of cases, the cost of a new motherboard is almost 70-80% of a new laptop. It's not worth it.
GURUS Verdict: REPLACE.
The Symptom: It needs a new battery... *and* a new keyboard... *and* the charger is failing.
Our Recommendation (Recommend): When the cost of *multiple* repairs adds up to more than 50% of the value of a new machine, the "paso firme" as your consultant is to tell you to stop the investment.
GURUS Verdict: REPLACE.
You don't have to know the difference between an SSD and a CPU. That's our job. At Amcel Tech, we aren't 'parts sellers', we are your tech consultants in Tijuana. Our GURUS commitment is to give you the honest diagnostic, always.
➡️ Schedule my GURUS Diagnostic (Tech Support)